Hostel Cloud Legal Hub
Clear rules. Responsible data handling. Better trust.
Hostel Cloud (https://hostelcloud.app) is an independent student accommodation search platform and property administration software operated by Staurax (Islamabad, Pakistan). Explore our comprehensive agreements, resident data commitments, and operational policies below.
Platform Terms & Acceptable Use
Rules of engagement for visitors, student residents, and account holders.
Terms of Service
Defines platform scope, student obligations, hostel dues, ETO 2002 electronic consent, conditional safe-harbor under PECA Section 38, and dispute resolution in Islamabad.
Acceptable Use Policy
Prohibitions against fraudulent listings, identity theft under PECA Section 16, automated scraping, harassment, and graduated 4-tier enforcement actions.
Privacy, Data & Technical Standards
How student data, CNIC copies, and digital footprints are safeguarded.
Privacy Policy
Disclosure of resident identity documents, booking data, verified tenant scoping, and PECA Section 41 confidentiality standards.
Data Retention & Deletion
Explains technical deletion across active databases and storage disks, verified log pruning, and proposed retention schedules awaiting product approval.
Cookie Policy
Codebase-verified breakdown of essential Laravel session tokens, CSRF protection, and aggregated Google Analytics 4 performance measurements.
Hostel Owner & Operational Governance
Operational rules for property owners, administrators, and SaaS operators.
Hostel Owner Agreement
Accurate listing rules, resident CNIC stewardship, staff warden accounts, verified provincial lodging compliance (Punjab Act VIII of 2015 & KP Act No. I of 2014), and badge boundaries.
Data Processing Agreement (DPA)
Contractual data processing roles (Hostel Owner as Controller for resident records; Hostel Cloud as SaaS Host/Processor), security standards, and breach notification terms.
Government, Law Enforcement & Safety
Statutory verification requirements and procedures for official inquiries.
Contact the Legal & Operations Desk
For administrative inquiries, formal notices, or compliance audits, contact our operational desk: